Shipping Costs

Mainland UK
Excluding Scottish Islands, Channel Islands and Northern Ireland

Dog Tags - We offer FREE DELIVERY via Royal Mail of all Cat Tags / Pet ID's. We will obtain a Proof of Posting for each item packed, but are unable to insure aginst loss for these items. Orders for 10 or more tags will incur a charge, and shown online at the time of order (but this will be no more than £3.95).

Orders for 1-2 Items but under £35.00 - Orders for up to 2 items will incur a £2.95 Postage and Packaging Cost. (cat tags are NOT included in the item count)

Orders for 3 or More Items but under £35.00 - Orders for three or more items will incur a £3.95 Postage and Packaging Cost. (cat tags are NOT included in the item count)

All Orders Over £35.00 - FREE DELIVERY via Royal Mail or Courier (dependant on the goods ordered)

N.B Where an order is placed by for delivery to the Scottish Highlands and Islands or Northern Ireland, whilst we will endevour to restrict any additional charges for delivery to these areas, we may need to charge additional costs for these orders, but will ALWAYS make contact with you prior to doing so.

UK Delivery Timescales

• We typically ship most orders within 48 hours of being placed online from our Warehouse in Bristol. 
  
  
• Please allow up to 5 working days from the first working days AFTER the day you placed your order for delivery of all items.
  
  
• NB There are occasions when delivery may take longer for some collars and leads, where due to the size of the selection that we offer it can (whilst unusual) sometimes take up to 14 days for delivery.
  
  
• You can check the status of your order at any time by logging into your account.

International Shipping


EU ZONE 1 - Belgium, France, Monaco, Germany, Luzembourg, Netherlands and The Republic of Ireland (Eire)

Standard Delivery is £14.00 + VAT up to 30kgs and £14.00 for each additional 30kgs (or part thereof)

EU ZONE 2 - Austria and Denmark

Standard Delivery is £16.00 + VAT up to 30kgs and £16.00 for each additional 30kgs (or part thereof)

EU ZONE 3 - Czech Republic, Italy, Slovakia and Spain

Standard Delivery is £18.00 + VAT up to 30kgs and £18.00 for each additional 30kgs (or part thereof)

EU ZONE 4 - Estonia, Finland, Hungary, Poland, Portugal, Slovenia and Sweden

Standard Delivery is £24.00 + VAT up to 30kgs and £24.00 for each additional 30kgs (or part thereof)

EU ZONE 5 - Bosnia Herzegovina, Latvia, Lithuania and Romania

Standard Delivery is £34.00 + VAT up to 30kgs and £34.00 for each additional 30kgs (or part thereof)

EU Delivery Timescales

Once all items from your order are in stock and ready for dispatch, you will receive a dispatch notifiaction email from us. Please allow up to 5 working days for delivery once you receive this. Due to the nature of International and EU Deliveries, we undertake additional order verification searches, and as with all orders we reserve the right to refuse any order. Should we refuse an order we will notify you of this and refund any charges already made.